
Integrated User Experience (UX)
A crucial element of any automated retail solution is the way in which the physical and mechanical properties of the machine or kiosk are seamlessly integrated with the User Experience (UX).
Dedicated In-house Development Team
Iconx International has an expert team of software developers that have long-standing experience in all aspects of automated retail solutions. Our in-house team operate from our bespoke software development and test laboratory. This unique facility enables us to develop and test prototype machines and equipment, fully optimising software integration and the customer journey.
Web-based Telemetry Systems
Iconx International’s highly skilled development team can create web-based solutions that connect your entire vending estate via a secure cloud-based solution. This will enable full visibility of sales data, product information, inventory and live machine status. It will allow active management, remote machine diagnosis and remote software updates. This can include images, pricing, product information and User Interface (UI) changes to be updated real-time.
Solving Complex Tasks
The brief from many of our clients has been to automate traditionally manual tasks into more effective intelligent solutions. This has involved creating new retail innovations for a variety of different products from keys to phone cases to currency. Examples of complex technology that we have incorporated into client projects include high precision camera and laser vision systems and pressure driven custom trigger probes, capable of measuring a key to 3,000th of an inch. Our breadth of experience in custom automation allows us to successfully tailor solutions to every client’s needs.
Customised Development
At every stage, our development team will work with you to fully customise the User Experience (UX) and align the entire aesthetics of your software proposition with your overall business objectives.


Seamless Software Development
Our front-end developers will work with you to create the crucial coding which ensures that all of the customer-facing elements of the design provide a fully streamlined customer journey. Our back-end development team will ensure that all of the functionality and physical operation of your products are seamlessly connected.
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